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Unifying Sustainability and Digital Transformation for a Resilient Future

Client stories, metrics, and lessons learned

How we deliver impact in practice.

Six case studies showing how One for All makes strategy practical, measurable, and scalable.

Sustainability

National property portfolio

Carbon reduction

Reducing carbon footprint by 40% for a national portfolio

A national property portfolio needed a fast plan to cut carbon and show verified progress to stakeholders.

  • Portfolio wide energy and materials review with a focus on quick wins.
  • We set an LCA baseline. We engaged suppliers and set new standards. We upgraded monitoring and controls.
  • Carbon down by 40% against baseline. BREEAM Outstanding. 6 month payback. Waste reduced by 50%.
BREEAM LCA

CRM transformation

Multinational services • Multi-region

CRM rollout

CRM transformation for a multinational services company

Sales and success teams across regions needed a single view of the customer and a simpler way to work.

  • Multi region rollout across languages and functions.
  • We defined a new go to market model. We simplified architecture. We created a single source of truth.
  • Forecast accuracy up. User adoption up across roles. Leaders now see the whole picture and act on it.
CRM Change & adoption

Circularity

Retail network • Stores & online

Waste reduction

Circularity for a retail network

The client wanted to cut waste in packaging and returns without hurting customer experience.

  • Own brand packaging and reverse logistics across stores and online.
  • We swapped materials where it made sense. We set reuse and return paths.
  • Waste down. Cost down. Customer satisfaction up. Clear carbon reporting for stakeholders.
Circularity Supply chain

Sustainability

Healthcare facility • Portugal

BREEAM & LCA

BREEAM Excellence for a healthcare facility in Portugal

Whole life performance plan. On site energy strategy. Verified outcomes.

  • Whole lifecycle perspective to minimise operational and embodied carbon while meeting clinical requirements.
  • On-site energy strategy aligned with BREEAM performance benchmarks and local grid realities.
  • Clear governance and data to keep performance on track post-handover, not just at design stage.
BREEAM LCA

CRM Transformation

Global pharma • Europe

CRM & GTM

CRM rescue for a global pharma team in Europe

Unified pipeline and reporting. Better forecasting. Adoption up across functions.

  • Single source of truth for opportunities, accounts and activities across markets and brands.
  • Forecasting aligned with finance and commercial planning cycles, reducing surprises at quarter-end.
  • Adoption driven by role-based dashboards, training journeys and embedded super-users.
CRM GTM

Circularity

Retail chain • Latin America

Waste reduction

Circularity strategy for a retail chain in Latin America

Packaging redesign. Reverse logistics for returns. Measurable waste reduction.

  • Packaging choices aligned with circular design principles, recyclability and supply constraints.
  • Reverse logistics network for online and in-store returns, built into store operations.
  • KPIs tracking waste reduction, recovery and reuse rates across key product lines.
Circularity Supply chain

Thought leadership

Thought leadership that comes from delivery.

Four lenses on circularity, BREEAM Outstanding, AI in CRM, and rescuing implementations that have stalled.

Circularity Construction & built environment CRM & AI Change & adoption

Circularity

Construction

Circularity · Construction

The future of circularity in construction

Where materials, design choices, and operations come together to keep resources in play and carbon down.

Sustainability

Performance

BREEAM · Performance

How to achieve BREEAM Outstanding

Practical levers across design, construction, and operations to reach and sustain top-tier performance.

Digital

CRM & AI

AI · CRM

How AI is transforming CRM

From forecasting to next-best-actions, how AI can support teams without adding noise.

Delivery

Change & adoption

Change · Delivery

Rescuing failed CRM implementations

What to do when the technology is live but adoption, data quality, and trust are lagging.

Impact snapshot

Turning ambition into measurable outcomes

While each engagement is different, the themes are consistent: we translate sustainability and CRM ambitions into practical roadmaps with numbers behind them. The snapshot below illustrates the type of results our clients typically aim for.

Carbon

-30%

Targeted reduction over a building’s lifecycle.

CRM adoption

+25pts

Increase in active CRM usage across functions.

Circularity

-40%

Waste-to-landfill reduction in targeted product lines.

Example progress indicators

Whole life carbon performance 78%

Designed performance compared to a conventional baseline.

CRM adoption across teams 92%

Users actively engaging with the new CRM journeys.

Packaging waste reduction 64%

Decrease in packaging sent to landfill or incineration.

These figures are illustrative and help frame the level of change our clients typically target in sustainability and CRM programmes.

Lead generation incentive

Download our free guide

Free PDF

5 Steps to BREEAM Certification – a concise, practical guide to getting your next project certified without losing momentum or budget control.

Checklist Common pitfalls Fast wins
2–3 min read • Practical steps
Download the guide

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Want to see what this could look like for you?

Whether it’s carbon, circularity, CRM, or untangling a stuck transformation, we bring strategy, operations, and systems together in one plan.

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